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Ringba Training
Introduction to Ringba
Ringba's Culture: Who We Are
Ringba's History: What We've Achieved (21:57)
Customer Support and Partner Success (0:54)
Ringba's Technology
Platform Overview (1:39)
Call Flows (9:01)
Ring Trees (9:19)
Instant Caller Profiles
Predictive Routing (5:03)
Real Time Bidding (1:18)
Passthrough
TCPA Shield (5:39)
Transcription
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Pay Per Call and Call Tracking
Why Pay Per Call is a Massive Opportunity (18:22)
How Pay Per Call Works (15:08)
Understanding Call Flows (13:09)
Common Call Flows: Direct Buyer Call Flow (1:18)
Common Call Flows: IVR Input Qualification Call Flow (2:00)
Common Call Flows: Warm Transfer Call Flow (3:04)
Common Call Flows: Warm Transfer via Network Call Flow (3:50)
Common Call Flows: Multiple Brokers Call Flow (2:30)
Optimizing Call Flows: Priority and Weight (2:00)
Optimizing Calls Flows: Reroute Busy Buyers (3:07)
Optimizing Calls Flows: Reroute Non-answered Calls (3:22)
Optimizing Call Flows: Simuldial (4:18)
Optimizing Calls Flows: Duplicate Call Routing (7:21)
Optimizing Calls Flows: Geographic Routing (9:29)
Optimizing Calls Flows: Demographic Routing (12:33)
Optimizing Calls Flows: IVR Selection / Qualification Routing (6:37)
Optimizing Call Flows: Routing Based on Hours of Operation (1:54)
Optimizing Calls Flows: Routing Based on Concurrency (10:12)
Accelerator Training w/ Gus Garcia
Anatomy of a Campaign (18:59)
Data Beyond Ringba (9:18)
Publishers Numbers and Targets (1:57)
Publishers and Buyers (6:30)
Tags (1:06)
Prioritizing Tags (11:47)
Sales Training: Understanding the Platform w/ Bob Wood
General Use Cases (5:20)
Important Terminology (8:10)
Call Tracking (Campaigns and Reporting) (28:19)
Call Flows (7:38)
Predictive Routing (5:03)
Numbers Pools, Pixels and Integrations (10:10)
Ring Trees (9:19)
RTB and Passthrough (3:45)
TCPA Shield (5:39)
Postback/Webhook for Revenue (7:23)
Postback/Webhook for Conversion and Revenue (7:05)
Sales Training: Giving Demos - COMING SOON
Giving a Demo
Example: Affiliate Demo
Example: Network Demo
Example: Broker Demo
Example: Call Center Demo
Example: Marketing Agency Demo
Example: Ringba X Demos
Sales Training: Business Development - COMING SOON
Proposals and Contracts
Customer Account Management
Trade Shows
Sales Training: Working with the Ringba Team - COMING SOON
Engineering
Support
Marketing
Teach online with
Common Call Flows: Warm Transfer via Network Call Flow
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